Membership Gift Packs & Access Cards

Delivery of Gift Packs & Stadium Access Cards

We've started sending out the One Hotspur + and One Hotspur Membership Gift Pack's for the 2018/2019 Season, once your pack is in the post we'll send you an email to let you know your Gift Pack is on its way.

Once you have received your email, please use the link included for "Packtrack" to track your pack.  

Track Your Gift Pack

The will include your Stadium Access card and have been designed to fit through standard letterboxes. 

To see details of what is included in each Gift pack, please see One Hotspur Membership for junior packs, please see One Hotspur Junior gift packs.

Season Ticket holders Gift Packs and Executive Membership packs

You’ll receive an email with the tracking link when your Season Ticket Holder pack or Executive Member pack is on its way.

Once packs have started to be sent, we'll update the information above. 

Please note -Liverpool match: Entry is via paper tickets:  if you are attending the Home game against Liverpool 15 September, you'll receive a paper ticket (unless you selected the 'Ticketfast'/e-ticket option at the time of booking) for this match and your Stadium entry card will not gain you entry to the stadium.

Introducing Packtrack

This season we're introducing the ability to track in real time the location of your Gift Pack, which includes your Membership Card. We'll send you an email when your Gift Pack is on its way which will include the Packtrack link, all you will need to do is enter your Client Reference Number (CRN) and you'll be given an instant update. 

Track your pack here:

Stadium Access Cards

Your Gift Pack will include your Stadium access card. When you purchase a ticket to a match it will automatically be added to access card. 



For more information, please visit 


Replacement stadium access cards

If your stadium access card has been lost or stolen you will need to contact the Ticket Office on 0344 844 0102 (UK) or from overseas on +44 20 7998 1068 selecting option 2. Lines are open from Monday – Friday, 09.30 – 17:00.

Your new card will be held for collection at the next home match day that you attend.

Please note that there is a £15 fee per replacement stadium access card.

Replacement stadium access cards can only be collected by the named member and not by a third party. The card will be held for collection on matchday only and on production of photographic identification. 

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