Getting to & entry into the stadium
Make the most of our new home by arriving early and staying longer so that you can enjoy our wide range of food and drink options, pop-up experiences and activations – as well as shop in the biggest football club retail space in Europe – and use public transport at less busy times.
The stadium is well-served by public transport, so this is the best way to get to the stadium. There are many transport options available depending on where you are coming from.
You can enter the stadium from 2 hours before kick-off and we really do encourage you to get to the stadium at least an hour before kick-off so that you avoid busy public transport times and leave enough time to clear security.
Arrive early and stay longer
You can enter the stadium from two hours before kick-off and we encourage you to get to the stadium at least an hour before kick-off so that you avoid busy public transport times and leave enough time to clear security.
Transport to the new stadium
Well-served by bus routes and within walking distance of four rail stations, the stadium is very much a ‘Public Transport Destination’.
You will see service improvements, new Shuttle Bus services, regional coaches, better pedestrian walkways, clear signage, cycle parking and regular transport and station updates on Club channels and screens around the stadium.
We shall provide additional marshals and Fanbassadors to manage fans every step of the way and are working closely with the Metropolitan Police, London Borough of Haringey and TfL to ensure more staff than ever are at stations and other key areas.
Transport services will be busy on a matchday. Your journey will be less busy and quicker if you arrive earlier and depart later.
You will be able to enter the stadium from two hours before kick-off and
enjoy our wide range of food and drink options, pop-up experiences and activations – as well as shop in the biggest football club retail space in Europe – and use public transport at less busy times.
The stadium is served by four hub train stations:
- White Hart Lane (London Overground): five mins walk to the stadium
- Seven Sisters (Victoria Line and London Overground): 30 mins walk to the stadium
- Tottenham Hale (Victoria Line and Abellio Greater Anglia services): 25 mins walk to the stadium
- Northumberland Park (Abellio Greater Anglia services): 10 mins walk to the stadium
A fifth train station – Meridian Water, served by Abellio Greater Anglia services (opposite IKEA on Meridian Way) – will be open in spring 2019.
Please note - The Victoria line will be busy on matchdays, particularly for weeknight matches before the game when you will be travelling at the same time as commuters are travelling home. There will be managed queues at Seven Sisters and Tottenham Hale after matches and you may have to wait longer than usual for your train.
To manage congestion and safety, it may be necessary for Victoria line trains not to stop at Seven Sisters - you will then be able to get off at Tottenham Hale and walk to the stadium from there.
Your journey may be less crowded if you can avoid the Victoria line. Travel as early as possible before kick-off and try to avoid peak times if you can.
As with the Lane, it is the post-match period where queues will be longest at the four hub stations. However, we expect queue lengths will reduce after the first few games as you learn new travel routes, station works are completed and new rolling stock comes into operation.
- Northumberland Park: Park Lane will be extremely busy after a match. Signage will direct fans to a different side of the road depending on whether you are travelling northbound or southbound. The queue itself will be managed outside the Spurs Shop, adjacent to the station, with barriers also placed to the north if needed. Facilities to buy tickets and top-up Oyster cards will be very limited. Please purchase tickets or top-up cards before arriving.
Fully step-free by autumn 2018.
- Seven Sisters: After a match, queuing starts on the west side of the High Road (near Pelham Road) and works south along the High Road to Seven Sisters station. To disperse the crowds as quickly as possible, there will be changes to how the station entrances and exits operate. Please look for signs and follow directions from marshals and TfL staff. Queues after an event will suspend a small stretch of Cycle Superhighway 1.
- Tottenham Hale: We are not anticipating a queue at this station, but a queue management plan is in place for one to form at the station if needed. Facilities to buy tickets and top-up Oyster cards will be very limited. Please purchase tickets or top- up cards before arriving. There is step-free access to the Victoria line and the northbound Greater Anglia platform. Southbound Greater Anglia is not step-free.
- White Hart Lane: Queues will run down Love Lane and into Whitehall Street, meaning these roads will be closed from one hour before the end of an event to one and a half hours after an event for safety reasons. Currently, limited queueing is predicted for those travelling northbound. Step-free after station works are completed during summer 2019.
Please note we shall need to close some roads closest to the stadium before, during and after a match to make it safe for fans, local residents and businesses, and for emergency access to the area.
On matchdays, general traffic will not be able to access parts of the High Road between White Hart Lane and Lordship Lane/Lansdowne Road from two hours before and one hour after the match.
Worcester Avenue will also be closed from 8am on matchdays and Park Lane from three hours before kick-off. Parking bays will be suspended on both Park Lane and Worcester Avenue during these times.
No vehicles other than emergency services and local residents or businesses with the necessary permits will be allowed within the road closure zones.
Roads will be closed for up to an hour after the final whistle, but the MPS Match Commander may reopen them more quickly.
Love Lane and Whitehall Street will also have all parking bays suspended and will be closed for up to one and half hours after a match to cater for queues at White Hart Lane station.
For one to two hours after a match, Leeside Road will be one-way eastbound and Willoughby Lane will be one-way northbound.
Buses will continue to run along the High Road until one hour before the games start, they will then follow designated diversion route(s) until kick-off.
Once the match has started, the High Road will be opened to buses only and closed again fully at the final whistle for approximately an hour after the match.
All of this will mean that if you choose to travel by car, you will not be able to exit any car parking facility within the road closure area for one hour after the final whistle.
More resident access control and restrictions in place than ever before also means fans cannot be dropped off within a 10 minute walk of the stadium within two hours of kick off.
Please factor this time into your plans for the day.
If you're a local resident, please visit Local information to see how these changes may affect you.
For the first time, the Club is providing new pre-booked, free shuttle bus services for fans attending home matches. This will cater for approximately 2,300 – 3,300 people per route (depending on demand) and we shall run three services, from Alexandra Palace, Wood Green and Tottenham Hale stations.
More information about our new shuttle bus services will updated here in due course.
The Club is introducing a new regional coach network for a range of locations in Hertfordshire, Essex and Bedfordshire. Spaces on coaches will need to be pre-booked. Once more information is available we’ll update it here.
Each of the new coach parking ‘zones’ will be a 10 minute walk or less from the stadium (see map here).
Local buses (TFL)
The stadium is well-served by TfL buses that will be running as usual but will be subject to diversion due to the road closures.
The Club is working with operators to minimise the need for bus diversions on matchdays so they are back operating on the High Road as soon as possible after the final whistle.
The introduction of a new East Bus Diversion Route by Haringey Council will facilitate more localised running of TfL buses on matchdays. This means the 349 will follow a new, much shorter diversion east along Lansdowne Road, Shelbourne Road and Northumberland Park before rejoining the High Road adjacent to Sainsbury’s.
The West Bus Diversion Route for the 149, 259 and 279 will operate as it did when we were at the Lane.
The buses are operated by Transport for London and all buses are low floor vehicles (this means they can be lowered to pavement level when the bus stops and the door opens). On most buses the wheelchair ramp is positioned at the exit doors. There is enough room for one wheelchair user on each bus; supporters should be aware that buses can get very congested on matchdays. For more information tfl.gov.uk/transport-accessibility
There will be no parking available for general admission spectators at the new stadium.
Parking for supporters with a disability will be available in and around the stadium, subject to availability. Information for people requiring accessible parking for those registered on the Disability Access Scheme will be made available in due course.
The existing match day Controlled Parking Zone (CPZ) is being extended by Haringey and Enfield Councils. It will cover a much bigger area than before. You will not be able to park within the CPZ without a permit. Blue Badge holders will be able to use the CPZ. If you do park outside the CPZ you will have to walk a long way to get to the stadium.
The new Cycle Superhighway 1 is already running to the stadium from the south and a mini-Holland route in Enfield under construction that will create a link to the stadium from the north.
Approximately 250 new cycle stands located on-street will be available, away from the stadium for security reasons so that residents and people working in the area can also use them on non-event days.
The Club will publish a map on the website and app to show the cycle parking locations. The cycle parking will be clearly signed and easy to find.
Although there are no lockers provided in the stadium for spectators, cycling helmets will be allowed into the stadium (but not those with a full mask attached). Please check our Bag Policy.
We'll update information here when it becomes available.
The Club is keen to support local black taxi drivers and has been working closely with the London Borough of Haringey and TfL to understand how we might better use them as another travel option for fans on matchdays.
We have secured a new, temporary, matchday black taxi rank at Scotland Green. This will be on a side street, off the High Road, and marshalled by the Club and can also be used by those with accessibility needs.
If you are an Addison Lee customer, bookings can be made via their mobile app for pick up in the Sainsbury’s car park on Northumberland Park.
Entering the stadium
Ahead of your visit to the stadium, please ensure you:
- Check the travel updates and plan your journey
- Remember your Stadium Access Card or e-ticket
- Bring a form of contactless payment – the stadium is cashless
- Leave any bags at home unless it is your clear plastic Bag for Life from your Membership pack or it is within the permitted size
Security measures: There will be new security measures in place, including a new clear bag policy.
Security Checks for all spectators, home and away, will take place at the top of the staircases that lead onto our entry level podiums – Paxton Terrace and Park Lane Square.
These will be conducted ‘airport-style’ with spectators being asked to pass through a metal detector. The security level on the detectors has been set so that there is no need to remove shoes, belts, watches etc.
Once you have passed through the Security Checks, you will be free to approach the turnstiles.
Bag policy: You can bring your clear plastic Bag for Life from your Membership pack or ensure that your bag is within permitted size:
- Clear plastic carrier bags with a maximum size of 30cm long x 30cm high.
- Personal bags of A5 size or smaller (21cm long x 15cm high)
No left luggage service is available at the stadium. If you have a medical condition that requires you to bring a bag or other equipment, more information and guidelines will be updated under Accessibility.
Ticketing: If you're a Season Ticket Holder or One Hotspur Member, you can use your Stadium Access Card, included in your membership pack, to gain entry to the stadium.
Please note that each ticket must be used only by the named individual on the ticket. Our security team will check this before you enter the stadium.
If you’re no longer able to attend an event,
- Season Ticket Holders: You have the option to use Ticket Exchange to sell your ticket, or Ticket Share to gift your ticket to any individual within ‘My Network’ via your e-ticketing account at no charge.
- Non Season Ticket Holders: You can apply for a full refund (minus booking fees) subject to providing written notice by no later than seven days before the match.
More information about refunds and changes please see: Ticket Refund & changes. Please only purchase from authorised sellers, otherwise you may be refused entry or ejected from the stadium. For more information about Official Sellers & Unauthorised Ticket Information.
Cashless: The Club is proud to deliver the world’s first fully cashless stadium as we aim to provide the best possible fan experience at our new home. This will mean faster service, shorter queuing times and improved hygiene. More information about Ways to Pay will be updated in due course.
Exiting the stadium
Once you’re with us, we shall endeavour to keep all supporters updated with live transport information so that you can plan your journey home after the match.
With nearly 1,800 screens throughout the stadium, as well as a state-of-the-art sound system, we’ll ensure that you do not miss any key information regarding public transport, as well as posting updates on our channels.
The Market Place will stay open so that you can enjoy some dwell time post-match and avoid the queues at the stations.
You can expect to experience some queuing times at all our hub stations and are advised to consider this when choosing what time to depart the stadium.
Depending on which direction you are travelling in, it is estimated that there will be lengthier queues at White Hart Lane than at stations slightly further afield, such as Tottenham Hale. It may be quicker for you to walk to a different station than you would normally use to access train and Underground services.
See above Post-match measures for stations.
Avoid the rush - all bars and food outlets will open two hours before kick-off, at the same time as the stadium opens. We shall then have phased closing times – all Touchline Grills and Tap Inns will close during the second half. However, our food outlets within the Market Place and all Feature Bars may remain open for up to two hours after the final whistle, making them the perfect destination to meet up with friends and family for a post-match drink or snack.
- Travelling through London Bridge: Take the new Thameslink service from London Bridge to Finsbury Park and change onto Great Northern services to Alexandra Palace - then take the Shuttle Bus to the stadium.
- Travelling on the Piccadilly line: If travelling from Earl’s Court and other west London locations, your journey will be less crowded if you stay on the Piccadilly line to Wood Green and take the Shuttle Bus to the stadium.
- Travelling through Victoria: Take the Victoria line to Seven Sisters or Tottenham Hale, then take a bus or walk.
- Travelling through Waterloo: Take the Northern Line to Euston and then use the Victoria line as above.
- Travelling through Paddington or Marylebone: Take the Hammersmith and City line to Liverpool Street for trains to Northumberland Park or White Hart Lane. Alternatively, you could take the Hammersmith and City line to Kings Cross and the Victoria line as above. (If you are travelling through Marylebone you will need to walk to Baker Street to access the Hammersmith and City line).
- Travelling through Euston or Kings Cross St Pancras: Take the Hammersmith and City/Circle/ Metropolitan line to Liverpool Street for trains to Northumberland Park or White Hart Lane.
- Travelling through Liverpool Street: Use London Overground or Greater Anglia services to White Hart Lane or Northumberland Park.
- Travelling through Stratford: Take a Greater Anglia train to Northumberland Park.
- Travelling through Fenchurch Street: Walk to Liverpool Street for trains to Northumberland Park or White Hart Lane.
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