Getting to & entry into the stadium
Make the most of our new home by arriving early and staying longer so that you can enjoy our wide range of food and drink options, pop-up experiences and activations – as well as shop in the biggest football club retail space in Europe – and use public transport at less busy times.
The stadium is well-served by public transport, so this is the best way to get to the stadium. There are many transport options available depending on where you are coming from.
Arrive early and stay longer
Aim to arrive early and stay longer and enjoy our wide range of food and drink options, pop-up experiences and activations – as well as shop in the biggest football club retail space in Europe – and use public transport at less busy times.
You can enter the stadium from two hours before kick-off and we encourage you to get to the stadium at least an hour before kick-off so that you avoid busy public transport times and leave enough time to clear security.
Transport to the new stadium
Well-served by bus routes and within walking distance of four rail stations, the stadium is very much a ‘Public Transport Destination’.
You will see service improvements, new Shuttle Bus services, regional coaches, better pedestrian walkways, clear signage, cycle parking and regular transport and station updates on Club channels and screens around the stadium.
We shall provide additional marshals and Fanbassadors to manage fans every step of the way and are working closely with the Metropolitan Police, London Borough of Haringey and TfL to ensure more staff than ever are at stations and other key areas.
Fanbassadors – here to help
From the moment you step off your mode of transport, you will be greeted by our fantastic Fanbassadors.
You can’t miss them – they will be wearing bright yellow tops and be able to provide you with maps and other useful information, including match-specific special offers.
What’s more, we have recruited Fanbassadors from the local area via the Tottenham Hotspur Foundation as part of our wider employment drive.
In summary, the Fanbassadors will act as your Help & Information point for the stadium, so make use of them and feel free to ask anything.
They will be located at stations, on route to, inside and outside the stadium.
Rail & Underground Services
We shall be installing ‘Legible London’-style on-street wayfinding signage in our famous Club colours from all four train stations to the stadium, in conjunction with innovative on-site digital stadium signage and enhanced walking routes from Tottenham Hale.
The stadium is served by four hub train stations:
- White Hart Lane (London Overground): five mins walk to the stadium
- Seven Sisters (Victoria Line and London Overground): 30 mins walk to the stadium
- Tottenham Hale (Victoria Line and Abellio Greater Anglia services): 25 mins walk to the stadium
- Northumberland Park (Abellio Greater Anglia services): 10 mins walk to the stadium
A fifth train station – Meridian Water, served by Abellio Greater Anglia services (opposite IKEA on Meridian Way) – will be open in spring 2019.
Please note - The Victoria line will be busy on matchdays, particularly for weeknight matches before the game when you will be travelling at the same time as commuters are travelling home. There will be managed queues at Seven Sisters and Tottenham Hale after matches and you may have to wait longer than usual for your train.
To manage congestion and safety, it may be necessary for Victoria line trains not to stop at Seven Sisters - you will then be able to get off at Tottenham Hale and walk to the stadium from there.
Your journey may be less crowded if you can avoid the Victoria line. Travel as early as possible before kick-off and try to avoid peak times if you can.
We strongly discourage fans from using Silver Street station and Bruce Grove station. At Bruce Grove you will find it extremely difficult to board a train immediately after a match if you are travelling southbound.
As with the Lane, it is the post-match period where queues will be longest at the four stations. However, we expect queue lengths will reduce after the first few months as you learn new travel routes, the track and station improvement works are completed and new rolling stock then comes into operation.
We encourage fans to make full use of the platform capacity at all four stations and follow the advice of stewards and station staff.
- Northumberland Park: Park Lane will be extremely busy after a match. Signage will direct fans to a different side of the road depending on whether you are travelling northbound or southbound. The queue itself will be managed outside the Spurs Shop, adjacent to the station, with barriers also placed to the north if needed. Facilities to buy tickets and top-up Oyster cards will be very limited. Please purchase tickets or top-up cards before arriving.
Fully step-free by autumn 2018.
- Seven Sisters: After a match, queuing starts on the west side of the High Road (near Pelham Road) and works south along the High Road to Seven Sisters station. To disperse the crowds as quickly as possible, there will be changes to how the station entrances and exits operate. Please look for signs and follow directions from marshals and TfL staff. Queues after an event will suspend a small stretch of Cycle Superhighway 1.
- Tottenham Hale: We are not anticipating a queue at this station, but a queue management plan is in place for one to form at the station if needed. Facilities to buy tickets and top-up Oyster cards will be very limited. Please purchase tickets or top- up cards before arriving. There is step-free access to the Victoria line and the northbound Greater Anglia platform. Southbound Greater Anglia is not step-free.
- White Hart Lane: Queues will run down Love Lane and into Whitehall Street, meaning these roads will be closed from one hour before the end of an event to one and a half hours after an event for safety reasons. Currently, limited queueing is predicted for those travelling northbound. Step-free after station works are completed during summer 2019.
Please note we shall need to close some roads closest to the stadium before, during and after a match to make it safe for fans, local residents and businesses, and for emergency access to the area. For more detailed information about road closures and their timings, please see Road Closures.
Buses will continue to run along the High Road until one hour before the games start, they will then follow designated diversion route(s) until kick-off.
Once the match has started, the High Road will be opened to buses only and closed again fully at the final whistle for approximately an hour after the match.
All of this will mean that if you choose to travel by car, you will not be able to exit any car parking facility within the road closure area for one hour after the final whistle.
More resident access control and restrictions in place than ever before also means fans cannot be dropped off within a 10 minute walk of the stadium within two hours of kick off.
Please factor this time into your plans for the day.
If you're a local resident, please visit Local information to see how these changes may affect you.
For the first time, the Club is providing new pre-booked, free shuttle bus services for fans attending home matches. This will cater for approximately 2,000 – 4,000 people per route (depending on demand) and we shall run three services, from Alexandra Palace, Wood Green and Tottenham Hale stations.
Alexandra Palace and Wood Green shuttle buses are fully accessible for wheelchair users (although please note that the stations themselves do not have step-free access) and will be in operation for three hours before and two hours after a match. The shuttle buses will help to ease the impact on the local train stations and the need for fans to change train at Finsbury Park Station.
Although the service is free for all fans attending the match to use, you will need to register before the match and present your e-ticket to bus staff before entry. We'll provide registration details prior to the match.
Service details are as follows:
- Alexandra Palace Station (Great Northern Services): Before a match, shuttle buses will pick up from outside Avenue Gardens and drop off outside Haringey Sixth Form College – a five-minute walk from the stadium. This journey will then be reversed after an event.
- Wood Green Station (Piccadilly line services): Before a match, shuttle buses will pick up opposite the bus station from the existing rail replacement stop just 60m from the station, and also drop off at White Hart Lane, outside the Haringey Sixth Form College. At Wood Green, we shall also have a waiting area for shuttle buses on White Hart Lane opposite Crescent Gardens. After the match, the buses will drop fans outside the Green Rooms Hotel opposite Wood Green Station.
- Tottenham Hale: We shall also be operating shuttle buses from Tottenham Hale station for premium guests and disabled supporters. Before a match, this will pick up from TfL’s bus stop F (on Watermead Way, near the taxi rank) and drop off by the Duke’s Aldridge Academy (formerly Northumberland Park School). This journey will then be reversed after the match.
The Club is introducing a new regional coach network for a range of locations in Hertfordshire, Essex and Bedfordshire. Spaces on coaches will need to be pre-booked prior to the match.
We shall now manage five coach parking ‘zones’, all of which will be a 10 minute walk or less from the stadium (see map here):
- Zone A - West Road
- Zone B – Brantwood Road
- Zone C – Tariff Road
- Zone D – The Goods Yard
- Zone E – Pretoria Road
Supporter coaches will arrive between three hours and two hours before the start of the match and will normally leave within one hour after the final whistle.
Local buses (TFL)
The stadium is well-served by TfL buses that will be running as usual, with the High Road routes subject to diversion due to the road closures (more info further on in this section).
The Club is working with TfL buses to minimise the need for bus diversions on matchdays so they are back operating on the High Road as soon as possible after the final whistle.
The other local TfL bus services, including the routes 476, 341, 318, 243 and 123, can be accessed at the bus stops close to the High Road/Lansdowne Road junction to the immediate south of the road closure area – a five minute walk from the stadium.
The introduction of a new east bus diversion route by Haringey Council will facilitate more localised running of TfL buses on matchdays. This means the 349 will follow a new, much shorter diversion east along Lansdowne Road, Shelbourne Road and Northumberland Park before rejoining the High Road adjacent to Sainsbury’s.
The West Bus Diversion Route for the 149, 259 and 279 will operate as it did when we were at the Lane for the time being.
There will be no parking available for general admission fans at the new stadium.
Parking for supporters with a disability will be available in and around the stadium, subject to availability. If you have accessibility requirements and are not registered with our Disability Access Scheme, please see Accessibility. Information for people requiring accessible parking for those registered on the Disability Access Scheme will be made available in due course.
However, please note that the car parking spaces for disabled fans will be within the road closure zone (more to follow), so you will need to arrive early to access these and stay longer before departing.
In most cases, we discourage anybody from driving to the stadium, so please explore your public transport options before travelling.
As with the old stadium, the local authorities will operate a Controlled Parking Zone (CPZ) – the boundaries of which have been extended by Haringey and Enfield Councils following consultation with local residents. You may be able to park outside of this but it will mean a long walk to the stadium!
The existing match day Controlled Parking Zone (CPZ) is being extended by Haringey and Enfield Councils. It will cover a much bigger area than before. You will not be able to park within the CPZ without a permit. Blue Badge holders will be able to use the CPZ. If you do park outside the CPZ you will have to walk a long way to get to the stadium.
If you’re feeling fit then why not cycle?!
Cycling is growing across London and the Club is hoping to increase the number of fans and staff who cycle to events. Ultimately, we would like at least 1% of all supporters to cycle to and from matches – are you up for the challenge?!
The infrastructure is being provided to support this, with Cycle Superhighway 1 already running to the stadium from the south and a mini-Holland route in Enfield under construction that will create a link to the stadium from the north.
With this in mind, new cycle stands will be installed near to the stadium. They are located on-street, away from the stadium for security reasons so that residents and people working in the area can also use them on non-event days. We shall also have some cycle parking at local schools.
Although there are no lockers provided in the stadium for spectators for security reasons, cycling helmets will be allowed into the stadium (but not those with a full mask attached). Please check our Bag Policy.
See a map and further information here: Local residents and business guide
We'll update the above information regarding the location of cycle stands in due course.
The Club is keen to support local black taxi drivers and has been working closely with the London Borough of Haringey and TfL to understand how we might better use them as another travel option for fans on matchdays.
We have secured a new, temporary, matchday black taxi rank at Scotland Green. This will be on a side street, off the High Road, and provides another alternative for those with accessibility needs.
Entering the stadium
Ahead of your visit to the stadium, please ensure you:
- Check the travel updates and plan your journey
- Remember your Stadium Access Card or e-ticket
- Bring a form of contactless payment – the stadium is cashless
- Leave any bags at home unless it is your clear plastic Bag for Life from your Membership pack or it is within the permitted size
Security measures: There will be new security measures in place, including a new clear bag policy.
Security Checks for all spectators, home and away, will take place at the top of the staircases that lead onto our entry level podiums – Paxton Terrace and Park Lane Square.
These will be conducted ‘airport-style’ with spectators being asked to pass through a metal detector. The security level on the detectors has been set so that there is no need to remove shoes, belts, watches etc.
Once you have passed through the Security Checks, you will be free to approach the turnstiles.
Bag policy: You can bring your clear plastic Bag for Life from your Membership pack or ensure that your bag is within permitted size:
- Clear plastic carrier bags with a maximum size of 30cm long x 30cm high.
- Personal bags of A5 size or smaller (21cm long x 15cm high)
No left luggage service is available at the stadium. If you have a medical condition that requires you to bring a bag or other equipment, more information and guidelines will be updated under Accessibility.
Ticketing: If you're a Season Ticket Holder or One Hotspur Member, you can use your Stadium Access Card, included in your membership pack, to gain entry to the stadium.
Please note that each ticket must be used only by the named individual on the ticket. Our security team will check this before you enter the stadium.
Cashless: The Club is proud to deliver the world’s first fully cashless stadium as we aim to provide the best possible fan experience at our new home. This will mean faster service, shorter queuing times and improved hygiene. More information about Ways to Pay will be updated in due course. Please ensure you bring with you a form of cashless payment as cash will not be accepted any where inside the stadium.
Exiting the stadium
Keeping you informed
Once you’re with us, we shall endeavour to keep all supporters updated with live transport information so that you can plan your journey home after the match.
With nearly 1,800 screens throughout the stadium, as well as a state-of-the-art sound system, we’ll ensure that you do not miss any key information regarding public transport, as well as posting updates on our channels.
The Market Place will stay open so that you can enjoy some dwell time post-match and avoid the queues at the stations.
You can expect to experience some queuing times at all our hub stations and are advised to consider this when choosing what time to depart the stadium.
Depending on which direction you are travelling in, it is estimated that there will be lengthier queues at White Hart Lane than at stations slightly further afield, such as Tottenham Hale. It may be quicker for you to walk to a different station than you would normally use to access train and Underground services.
See above Post-match measures for stations.
Avoid the rush - all bars and food outlets will open two hours before kick-off, at the same time as the stadium opens. We shall then have phased closing times – all Touchline Grills and Tap Inns will close during the second half. However, our food outlets within the Market Place and all Feature Bars may remain open for up to two hours after the final whistle, making them the perfect destination to meet up with friends and family for a post-match drink or snack.
- London bridge: Travelling through London Bridge, take the new Thameslink service from London Bridge to Finsbury Park and change onto Great Northern services to Alexandra Palace - then take the Shuttle Bus to the stadium.
- Piccadilly line: If travelling from Earl’s Court and other west London locations, your journey will be less crowded if you stay on the Piccadilly line to Wood Green and take the Shuttle Bus to the stadium.
- Victoria: Travelling through Victoria, take the Victoria line to Seven Sisters or Tottenham Hale, then take a bus or walk.
- Waterloo: Travelling through Waterloo, take the Northern Line to Euston and then use the Victoria line as above.
- Paddington or Marylebone: Take the Hammersmith and City line to Liverpool Street for trains to Northumberland Park or White Hart Lane. Alternatively, you could take the Hammersmith and City line to Kings Cross and the Victoria line as above. (If you are travelling through Marylebone you will need to walk to Baker Street to access the Hammersmith and City line).
- Euston or Kings Cross St Pancras:Take the Hammersmith and City/Circle/ Metropolitan line to Liverpool Street for trains to Northumberland Park or White Hart Lane.
- Liverpool Street: Use London Overground or Greater Anglia services to White Hart Lane or Northumberland Park.
- Stratford: Take a Greater Anglia train to Northumberland Park.
- Fenchurch Street: Walk to Liverpool Street for trains to Northumberland Park or White Hart Lane.
Fans and local residents are well-used to travelling around Tottenham on event days, but there will naturally be a ‘bedding-in’ period for the first few homes games as the remaining public transport works are completed.
The Club has been working closely with Haringey and Enfield Councils, Transport for London (TfL), Abellio Greater Anglia Trains, the British Transport Police, the Metropolitan Police and others to agree how we best manage crowds and the impact on local transport during this ‘bedding-in’ period and beyond.
This includes developing various event day plans, as well as committing to new measures – including an ambition to increase the proportion of fans who travel to matches by public transport.
We shall, of course, be reviewing and monitoring how the stadium operates over the course of the next few months very closely and making any adjustments necessary.
View our Tottenham Hotspur Stadium - Events at the stadium - a guide for local residents and businesses we recently produced for local residents and businesses.Back to Top