At the time of writing, we do not have any online tools to enable customers to check their order status. If you do have a concern, please contact our mail order team on 0344 499 5007 (UK) or from overseas on +44 208 344 6673 and one of our team will investigate for you. Lines are open from Monday - Thursday, 10:00 - 17:00 and on Friday from 08:30 - 15:30.
You can also email the team at firstname.lastname@example.org.
If we find that we have made an error with your order we will refund the difference between the express and standard postage charge.Back to Top