Purchasing away match tickets

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How the process works

One Hotspur Season Ticket holders are first to be invited to apply for away match tickets. Following this, and subject to availability, One Hotspur Bronze and Lilywhite members are then invited to submit an application. A further announcement on who has been successful will be made within 3 to 5 working days of the application deadline.

If there are tickets remaining after both application periods, tickets will then go on general sale. In some cases the general sale will be on a controlled basis to supporters with a booking history with the Club (depending on any security implications surrounding the fixture). Please be advised that all tickets are subject to availability.

How to apply
Applications for away matches can be submitted in the following ways:

- Online
One Hotspur Season Ticket holders and Bronze & Lilywhite members can apply online during their application period. To apply online you will need your client reference number and the client reference number of anyone you wish to apply with. Applying online is the simplest and most secure way of submitting an application.

At the final stages of your application you will be asked to submit the credit/debit card details to be charged for the transaction. Please note that you will only be charged should your application be successful.

All credit/debit card payments will be charged a £1.50 booking fee per ticket.

- In person or by post
Those One Hotspur Season Ticket holders and Bronze & Lilywhite members who do not wish to apply online, can submit a completed away match application form to the Ticket Office. Please ensure that the relevant information is filled out on the form including client reference number and full card details.

You can download the away match application form via the link at the foot of this page.

Forms can be handed in to a member of staff at the Park Lane Ticket Office during office opening hours or sent in via post. The Ticket Office is open from Monday - Friday, 09:30 - 17:00.

Postal applications should be sent to:-

Ticket Office (Away Match Application)
Tottenham Hotspur Football Club
Lilywhite House
782 High Road
London
N17 0BX

We recommend that any application posted to us is sent via a Special Delivery or other trackable service to ensure your documents reach us and any payment information is kept secure.

Can I apply as a non-member?
You will be able to apply for tickets to an away fixture should tickets reach the general sale stage. For Premier League away matches or away domestic cup ties, please keep an eye on the Ticket News page of the Club website for any potential announcement relating to a general sale.

Tickets for European away matches cannot reach general sale at any stage.

What happens if we are oversubscribed with applications?
If an away match is oversubscribed with applications, tickets will be allocated using our loyalty points system. Applications from One Hotspur Season Ticket holders will take priority over One Hotspur Bronze and Lilywhite members. Tickets will be allocated on an individual supporter's loyalty points as opposed to a group average. (e.g. If one supporter out of an application for a group of five has the required loyalty points for a fixture, one ticket will be allocated).

All applicants, whether successful or unsuccessful, will be notified by email with the outcome of their application. This is also announced on the Ticket News page of the Club website.

How does the loyalty points system work for away matches?
Applications from One Hotspur Season Ticket holders will take priority over One Hotspur Bronze and Lilywhite members.

Tickets will be allocated based on an individual supporter's loyalty points as opposed to a group average. (e.g. If one supporter out of an application for a group of five has the required loyalty points for a fixture, one ticket will be allocated).

What happens if the ‘lead client’ is not successful?
The ‘lead client’ is the supporter who was either a) logged in to the online account and submitted the application or b) the supporter whose details are entered on the paper application as the lead client.

If the ‘lead client’ is not successful, the payment card entered upon application will not be charged. Any successful applicants will be contacted by email and asked to contact the ticket office to make alternative payment.

Who will the tickets be sent to?
Tickets will be sent to the lead client within the application, however, if the lead client is unsuccessful the tickets will be sent to the next successful applicant within the group. We will not send any tickets to the lead client if they have not qualified for a ticket to the match.

How can I amend an away game application?
You will need to log back into your online ticket account, once in select apply (on the chosen game) then cancel application and resubmit.

How do I cancel an application before the application deadline?
Log back into your online ticket account, once in select apply (on the chosen game) then cancel the application. If an application has been submitted by post, please call 0344 844 0102 (UK) selecting option 2 or from overseas on +44 207 998 1068. Lines are open from Monday - Friday, 09:30 - 17:00.




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