Lost tickets

If you have lost your match tickets we shall gladly assist in arranging for replacements to be collected on matchday.



If you have lost your match ticket(s)/ stadium access card please make your way to the Wembley Stadium Ticket Office situated on the Mezzanine Level also called B1 Level at the front of the stadium. A member of the team will issue the named member with a replacement match ticket.

You will need to provide photographic identification in order for the team to facilitate your request. Replacement tickets will not be issued to any third party.

The Ticket Office is open from four hours prior to kick-off until half-time. Please note that the Ticket Office will open at 09:00 for any home matches that kick-off at 12:45.



If you have lost your match ticket/s, please contact the Ticket Office, 48 hours prior to the fixture date, on 0344 844 0102 (UK) or from overseas on +44 20 7998 1068 selecting option 2. Lines are open from Monday – Friday, 09:30 – 17:00.

Replacement tickets will be held for the membership account holder to collect on matchday on production of photographic identification. Replacement tickets will not be issued to any third party.


Where can I collect my tickets?

All pre-arranged match ticket collections will be held for collection at the Wembley Stadium ticket office.

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