Forgotten client reference number or password

For support with logging into your online account, please see below:

Forgotten client reference number

Please click here and enter your email address and date of birth and we shall send you an email detailing your client reference number.

Forgotten password

Please follow the steps below to reset your password:

  1. Click here to access the Ticketing & Membership Centre.
  2. Select 'Forgot your login details?' underneath the password field on the right-hand side of the page.
  3. Enter your client reference number and surname and click 'Reset Password'.
  4. An email has been sent to you to confirm your request. Login to your email account and follow the link to complete the process and reset your password.

Click here for our video guide!

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