- You will be sent a paper ticket to your address as per your account (change your address) approximately 10 days prior to the match. If your ticket has not arrived on the last working day before the match, please contact the Ticket Office on 0344 844 0102 (select option 2) and we will be able to investigate and arrange a duplicate ticket for collection if appropriate.
Wembley 18 August Spurs v Fulham
Unless you selected Ticketfast (e-tickets) at the time of your booking, you will be issued a Paper ticket.
Please note your stadium access card will not allow you entry into the stadium.
If your tickets haven't arrived by Thursday 16 August:
As it is more convenient to have your tickets with you when you arrive at the stadium, please wait until Thursday 16 August giving the tickets time to arrive in the post (if we print replacement tickets, your original tickets will be cancelled). If by Thursday they've not arrived please message us and we can make arrangements for replacement tickets for collection on match-day at the Wembley Stadium ticket office.
If you have any concerns, the ticket office will be open on match-day from 11am until half-time. Visit the West Ticket office at Wembley Stadium (at the very front of Wembley Stadium, directly under the Bobby Moore statue, Mezzanine Level / Level B1) on match-day with your booking confirmation, and some photo ID (i.e. Passport, Drivers Licence).
If required please arrive at least 90 minutes prior to the advertised kick off to collect your tickets and clear security. For directions please see: Where is the ticket office @ Wembley
If you arrive early, there are plenty of bars and restaurants close to the Stadium you can visit after you've collected your tickets.
- One Hotspur Members: You will be issued a paper ticket for the Spurs v Fulham match played at Wembley 18 August. Tickets for games at our new Stadium will automatically be loaded onto your Membership / Stadium access card which you will receive as part of your One Hotspur Membership pack (see delivery info).
- Non members: You will be issued an e-ticket, more details will be given closer to the time.
For Spurs Shop order information please see here: Spurs Shop > I've ordered
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