Change booking details
If you'd like to change the names on your matchday ticket, upgrade/change to concession pricing, please call the ticket office.
Change delivery address
Please log into your account and update your address details, instructions here: Change your address or account details.
Refund an existing ticket booking
Tickets can be cancelled subject to receiving written notice and any match tickets returned by no later than 7 days prior to the match, send us a message via the Refund request form (remember to select the correct match from the drop down and include your booking confirmation number).
Refund or return something from the store
If you have ordered something via the Spurs store, please see here
How do I get a refund on tickets sold via Exchange?
If you don't wish your funds to be deducted from your next Season Ticket renewal, please login to your online etickets account, visit the “My Account” page > then “Ticket Exchange Rebate”. Rebates requested prior to the 10th of the month will be credited no later than the 20th of that month.
Refunds for Season Ticket holders
Full information about 1/19th credit payments can be found here: Season Ticket FAQs
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