Away ticket dispatch details
All away match tickets will be posted to the lead client within the group providing that they meet the relevant criteria for a successful application. If the lead client is unsuccessful the tickets will be sent to the next successful applicant within the group. We will not send any tickets to the lead client if they have not qualified for a ticket to the match. Please note that the credit/debit card used when submitting the application will always be the one that is charged.
Unfortunately we are unable to prearrange any collections for domestic away match fixtures. However, should your tickets fail to arrive by the last working day prior to the match, please contact the Ticket Office on 0344 844 0102, selecting option 2, and a member of the team will arrange for a duplicate ticket to be collected by the named ticket holder on matchday. Lines are open from Monday - Friday, 09:30 - 17:00 (public holidays may vary).
Please note that duplicate tickets can only be collected by the named member on production of photographic identification. Tickets cannot be collected by a third party.
Lost away tickets
If you have lost your away match ticket or it has not arrived with you in the post by the last working day prior to the fixture date, please call the Ticket Office on 0344 844 0102 (UK) or from overseas on +44 20 7998 1068, selecting option 2. Lines are open from Monday - Friday, 09:30 - 17:00.
The replacement ticket will be held for collection on matchday at the host club's stadium. Collection points and times will be confirmed by the operator at the time of your call to the Ticket Office.
Please note that replacement match tickets can only be collected by the named member on production of photographic identification. Tickets cannot be collected by a third party.