Ticket refund policy

Please select from the options below:

 

Home match ticket refunds

A refund for the cost of a match ticket will only be issued if the One Hotspur member has notified the Ticket Office no less than seven days prior to the matchday, to enable the Ticket Office to remove the fixture from their stadium access card. Please email ticket.office@tottenhamhotspur.com with your refund request. Refunds will be made to the credit/debit card used to make the purchase.

If a match ticket has been issued to a non-member, the ticket has to be returned to the ticket office no less than seven days prior to the fixture. Refund requests made less than seven days prior to the match date will not be considered.

Tickets should be returned by special delivery to:

Ticket Office

Tottenham Hotspur Football Club

748 High Road

London

N17 0AP

 

Away match ticket refunds

Should you no longer be able to attend an away match fixture, please return your ticket to the Ticket Office via special delivery so that it arrives no later than seven days prior to the fixture date. Refunds will be made to the credit/debit card used to make the purchase.

Away match tickets that are received later than seven days prior to the fixture date will not be eligible for a refund.

Tickets should be returned by special delivery to:

Ticket Office

Tottenham Hotspur Football Club

748 High Road

London

N17 0AP

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