Forgotten password (video)

Video guide

 

 

 How to reset your password

  1. Click here to access the Ticket & Membership Centre.
  2. Select 'Forgot your login details?' underneath the password field to the right of the page.
  3. Enter your client reference number and surname and click 'Reset Password'.
  4. An email has been sent to you to confirm your request. Login to your email account and follow the link to complete the process and reset your password.
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