My card has been lost/stolen

If your stadium access card has been lost or stolen you will need to contact the Ticket Office on 0344 844 0102 (UK) or from overseas on +44 20 7998 1068 selecting option 2. Lines are open from Monday – Friday, 09:30 – 17:00.

Your new card will be held for collection at the next home match day that you attend.

Please note that there is a £10 fee per replacement stadium access card.

Replacement stadium access cards can only be collected by the named member and not by a third party. The card will be held for collection on matchday only and on production of photographic identification. 

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