Lost stadium access card

Matchday

If you have lost your stadium access card please make your way to the Wembley Stadium Ticket Office situated on the Mezzanine Level also called B1 Level at the front of the stadium. A member of the team will issue the named member with a replacement match ticket.

You will need to provide photographic identification in order for the team to facilitate your request. Replacement tickets will not be issued to any third party.

 

Non-matchday

If your stadium access card has been lost or stolen you will need to contact the Ticket Office on 0344 844 0102 (UK) or from overseas on +44 20 7998 1068 selecting option 2. Lines are open from Monday – Friday, 09:30 – 17:00.

Your new card will be held for collection at the next home match day that you attend.

Please note that there is a £10 fee per replacement stadium access card.

Replacement stadium access cards can only be collected by the named member and not by a third party. The card will be held for collection on matchday only and on production of photographic identification. 


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