Lost stadium access card


If you have lost your stadium access card please make your way to the Ticket Office situated on the corner of Park Lane and the High Road and a member of the team will issue the named member with a replacement match ticket.

You will need to provide photographic identification in order for the team to facilitate your request. Replacement tickets will not be issued to any third party.

The Ticket Office is open from four hours prior to kick-off until half-time. Please note that the Ticket Office will open at 09:00 for any home matches that kick-off at 12:45.



If your stadium access card has been lost or stolen you will need to contact the Ticket Office on 0344 844 0102 (UK) or from overseas on +44 20 7998 1068 selecting option 2. Lines are open from Monday – Friday, 09:30 – 17:00.

Your new card will be held for collection at the next home match day that you attend.

Please note that there is a £10 fee per replacement stadium access card.

Replacement stadium access cards can only be collected by the named member and not by a third party. The card will be held for collection on matchday only and on production of photographic identification. 

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